13033 NE Bel Red Rd, Suite 120, Bellevue, Washington, 98005
Patients consistently praise the medical team at Acute Pain Therapies for their compassion, expertise, and ability to manage chronic pain effectively. Many feel heard and respected, noting that the doctors take a comprehensive approach to treatment. However, there is a significant recurring complaint regarding administrative and billing issues, with some patients struggling to get phone calls returned or insurance matters resolved.
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If you have billing questions, try to resolve them in person or via email, as phone support is frequently reported as unresponsive.
✓ What Works Well
✗ Areas to Improve
They gave me my life back.
The doctors are great, but the office staff is a nightmare.
Very professional and thorough.