2855 Charlestown Rd, Ste 200, New Albany, Indiana, 47150
This agency is widely praised for its professional, responsive, and friendly team. Customers appreciate that the staff takes the time to learn their names and explain policies clearly without using confusing jargon. While there is one notable negative review regarding a claim experience, the vast majority of feedback highlights a high level of care and personal attention. Clients feel valued and well-protected, making this a highly recommended agency for those who want a local, hands-on insurance partner.
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If you need help navigating a claim, ask for Jean; she is frequently mentioned as being very helpful and welcoming.
✓ What Works Well
✗ Areas to Improve
Adam and his team are always prompt.
Jean is a sweetheart and very helpful.
Great local service and care.