1077 MN-15, Hutchinson, Minnesota, 55350
The local staff, especially Tasha, receives high praise for being helpful and knowledgeable about CPAP and medical equipment. However, there is significant frustration regarding the centralized phone support and billing issues. While the local service is spot on, the broader company processes often leave customers feeling unheard.
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Try to handle supply orders through their website or local office directly to avoid phone support issues.
✓ What Works Well
✗ Areas to Improve
Tasha is amazing and made me feel at ease.
The local team is great, but the phone support is a nightmare.
Billing is a mess, but the equipment works well.