AdaptHealth New England
275 Washington St, Keene, New Hampshire, 03431
This business faces significant criticism following its acquisition. Many long-term customers report a sharp decline in service quality, citing lost orders, poor communication, and difficulty reaching a live person. While some individual staff members are still praised for their kindness, the overall consensus is one of frustration with the company's management and administrative processes.
We analyze 78 public reviews for AdaptHealth New England using our data models and filter out spam to highlight only authentic feedback.
If you have a recurring order, call well in advance and ask for a confirmation number to ensure it's in the system.
✓ What Works Well
- Some individual staff members are very helpful
- Convenient location for local residents
- Good for simple retail purchases
✗ Areas to Improve
- Frequent lost orders and delivery delays
- Poor communication and phone support
- Frustrating administrative and billing processes
- Why can't I get a live person on the phone?
- Are my supplies actually being ordered?
- Why is the billing so inconsistent?
It used to be great, now it's a nightmare.
I have to babysit them to get my supplies.
Some staff are gems, but the system is broken.
- Category Health & Medical
- City Keene
- State New Hampshire
- Postcode 03431
- Country United States
