Addison Internal Medicine
Health & Medical · Internal Medicine

Addison Internal Medicine

16980 Dallas Pkwy, Suite 110, Dallas, Texas, 75248

Google Maps Updated: 13 May 2026
Authenticity Score: 83/100
About

Addison Internal Medicine is well-regarded for its clinical care, with many patients praising Dr. Tran and the PAs for being thorough and attentive. However, the office administration is a major pain point, with frequent complaints about scheduling errors, rude front desk staff, and billing transparency issues. It is a case of great doctors hampered by poor office management.

Our Review Process
20
Most Relevant
0
Newest
20
Highest
20
Lowest

We analyze 60 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 35/100
Pro Tip

Always verify your appointment and insurance coverage directly with the office manager if you have any doubts.

Excellent clinical care
Poor administrative management
Pros & Cons

✓ What Works Well

  • Thorough and attentive doctors
  • Good clinical outcomes
  • Easy patient portal

✗ Areas to Improve

  • Rude front desk
  • Scheduling errors
  • Billing transparency issues
Frequently Asked Questions
  • Why was my appointment cancelled?
  • Is the billing accurate?
User Feedback

Great doctor, terrible office staff

They listen to you

Billing is deceptive

Location Details
Street: 16980 Dallas Pkwy, Suite 110
Neighborhood: Addison
City: Dallas
State: Texas
Postcode: 75248
Country: United States
Location
16980 Dallas Pkwy Suite 110, Dallas, TX 75248
Quick Info
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