31270 AL-74 E, Addison, Alabama, 35540
This veterinary hospital is highly polarized. Many pet owners praise Dr. Burdick and her staff for their compassion, especially during difficult end-of-life care. However, there are significant complaints about the office's inability to handle emergencies, long wait times for appointments, and rude or dismissive phone staff. It seems to be a practice that is well-loved by regular clients but struggles with accessibility and emergency care.
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If you have an emergency, call ahead to confirm if they can see you, but have an alternative emergency vet in mind just in case.
✓ What Works Well
✗ Areas to Improve
Dr. Burdick is wonderful.
They don't care about emergencies.
Great care, but hard to get in.