Adeeba Akhtar, MD - Family Physician, Geriatrician
12000 Richmond Ave., Suite 265, Houston, Texas, 77082
This clinic is a study in contrasts. Dr. Akhtar is frequently praised as a kind, knowledgeable, and caring physician who truly listens to her patients. However, the office staff and administrative processes are a frequent target of severe criticism, with many patients reporting rudeness, disorganization, and difficulty getting referrals or call-backs. It seems like a great doctor let down by a poor support team.
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The doctor is excellent, but be prepared to manage your own administrative follow-ups.
✓ What Works Well
- Dr. Akhtar is kind and attentive
- Thorough medical investigations
- Good bedside manner
✗ Areas to Improve
- Rude and unprofessional office staff
- Difficulty getting referrals
- Disorganized administrative processes
- Why is it so hard to get a call back?
- Is the office staff trained in customer service?
Dr. Akhtar is great, but the staff is terrible.
Very thorough and caring doctor.
Administrative issues make it hard to recommend.
- Category Health & Medical
- City Houston
- State Texas
- Postcode 77082
- Country United States
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