9445 Charles Smith Ave, Rancho Cucamonga, California, 91730
Customers are split between praising individual agents for being spot on and helpful, and complaining about billing issues or rude service. Many find the staff, especially Anthony and Edgar, to be a real bang for the buck. However, some feel the agency is a bit of a scam when it comes to hidden fees and cancellation hurdles. Overall, it's a mixed bag depending on which agent you get.
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✓ What Works Well
✗ Areas to Improve
Agents are often praised for being patient and professional.
Billing transparency is a major pain point for many.
The agency is seen as a good alternative to big names if you find the right agent.