17-19 Elissa Ave, Wayland, Massachusetts, 01778
Patients are generally very happy with the medical care provided by Dr. Ho and his team. The office is described as professional, efficient, and friendly. However, there are significant concerns regarding billing practices, with some patients feeling overcharged for simple visits. It is a clinic where the clinical care is excellent, but the billing side needs more transparency.
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Always ask for a breakdown of the billing codes used during your visit to understand your charges better.
✓ What Works Well
✗ Areas to Improve
Dr. Ho is excellent and very thorough.
The staff is kind and professional.
Great care, but watch out for billing surprises.