80 Erdman Way, Suite 100, Leominster, Massachusetts, 01453
Patients are generally very happy with the clinical care provided by Dr. Mailhot and the nurse practitioners, often highlighting their kindness, thoroughness, and professional bedside manner. The office is described as efficient and modern. However, there are notable complaints regarding scheduling, phone wait times, and occasional rudeness from the front desk staff.
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Use the online portal for scheduling to avoid the long phone wait times reported by many patients.
✓ What Works Well
✗ Areas to Improve
Dr. Mailhot is down-to-earth and truly cares.
The clinical staff is excellent, but the front desk needs work.
Great experience for annual skin checks.