Adult & Pediatric Ear, Nose & Throat
2889 S 11th St, empty, Kalamazoo, Michigan, 49009
This ENT practice receives mixed reviews. Many patients are satisfied with the medical care provided by doctors like Dr. Ashby and Dr. Berry. However, there are significant and recurring complaints about long wait times, poor communication, difficulty scheduling, and billing issues. Some patients feel the office is disorganized and that their concerns are not always addressed effectively.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for long wait times and consider calling well in advance for appointments.
✓ What Works Well
- Knowledgeable and skilled doctors
- Effective treatments
- Friendly clinical staff
✗ Areas to Improve
- Long wait times
- Poor communication
- Billing and scheduling issues
- Why is it so hard to get an appointment?
- Are the wait times always this long?
Doctors are great, but the office is a mess.
Wait times are unacceptable.
They are very thorough.
- Category Health & Medical
- City Kalamazoo
- State Michigan
- Postcode 49009
- Country United States
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