Advance Auto Parts
12114 US-301, Thonotosassa, Florida, 33592
Customers are split between praising specific staff members like Serena for going above and beyond and complaining about poor service from others. Many appreciate the quick, free battery installations, while others report long waits and unhelpful staff. Stock availability is a common pain point, with some items needing to be ordered. Overall, it is a hit-or-miss spot depending on who is working that day.
We analyze 72 public reviews for Advance Auto Parts using our data models and filter out spam to highlight only authentic feedback.
If you need a battery installed, ask for the manager or a senior staff member to ensure it gets done right the first time.
✓ What Works Well
- Helpful and knowledgeable staff like Serena
- Quick and complimentary battery installation
- Good online coupon availability
✗ Areas to Improve
- Inconsistent customer service
- Frequent stock issues
- Long wait times at the register
- Do you offer veteran discounts?
- Can you install wiper blades?
- Is this part in stock?
Staff can be hit or miss
Great for quick battery swaps
Check stock before driving over
- Category Automobile
- City Thonotosassa
- State Florida
- Postcode 33592
- Country United States
