Advance Auto Parts
Automobile · Auto Parts

Advance Auto Parts

318 Main St, Trussville, Alabama, 35173

Google Maps Updated: 19 May 2026
Authenticity Score: 74/100
About

This auto parts store has a very mixed reputation. Some customers find the staff helpful and knowledgeable, while others report rude and unprofessional behavior. There are also concerns about inventory availability and the quality of advice provided. It seems to be a hit-or-miss location where your experience depends heavily on which employee you interact with.

Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
17
Lowest rating

We analyze 68 public reviews for Advance Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 55/100
Pro Tip

If you need help with installation, call ahead to see if they have staff available to assist.

Free Diagnostics
Military Discount
Pros & Cons

✓ What Works Well

  • Helpful and knowledgeable staff
  • Convenient location
  • Free diagnostic testing

✗ Areas to Improve

  • Reports of rude and unprofessional staff
  • Inconsistent inventory availability
  • Some concerns about technical advice
Frequently Asked Questions
  • Do they offer free battery testing?
  • Can they help install parts?
  • Do they have a military discount?
User Feedback

The staff was very helpful and quick.

I was treated very rudely by an employee.

They didn't have the part I needed.