Advance Auto Parts
484 Hwy 78, Sumiton, Alabama, 35148
Customers are split between praising the helpful, knowledgeable staff and complaining about poor service and incorrect parts. Many appreciate the friendly team members who go out of their way to help with installations. However, others report frustration with rude management and inaccurate stock information. The store seems to rely heavily on specific employees for its positive reputation. Overall, it is a hit-or-miss experience depending on who is working.
We analyze 73 public reviews for Advance Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Check the website for parts availability but call the store directly to confirm before driving long distances.
✓ What Works Well
- Helpful and knowledgeable staff
- Free battery testing and installation assistance
- Good loyalty program
✗ Areas to Improve
- Inconsistent stock information
- Rude management
- Incorrect parts provided
- Do you have this part in stock?
- Can you help me install this battery?
- Why is the price different from the website?
Staff often goes above and beyond for customers.
Management can be dismissive and unhelpful.
Online stock status is frequently inaccurate.
- Category Automobile
- City Sumiton
- State Alabama
- Postcode 35148
- Country United States
