Advance Auto Parts
Automobile · Auto Parts Store

Advance Auto Parts

4195 Roswell Rd, Marietta, Georgia, 30062

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Advance Auto Parts in East Cobb has a mixed reputation. While some customers have had great experiences with helpful staff, many others report poor customer service, rude behavior, and a lack of knowledge. It seems to be a location where the quality of service is highly dependent on the individual employee you interact with. Proceed with caution.

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We analyze 74 public reviews for Advance Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

If you need help with installation, call ahead to see if a knowledgeable staff member is available to assist you.

Battery Testing
Code Scanning
Pros & Cons

✓ What Works Well

  • Good selection of parts
  • Some staff members are very helpful
  • Convenient location

✗ Areas to Improve

  • Inconsistent customer service
  • Reports of rude and dismissive staff
  • Some staff lack technical knowledge
Frequently Asked Questions
  • Do they install batteries?
  • Can they scan for check engine codes?
  • What is their return policy?
User Feedback

Some staff are great, others are very rude.

Be prepared for inconsistent service.

They have what I need, but the service is hit or miss.