Advance Auto Parts
Automobile · Auto Parts

Advance Auto Parts

2701 E Broadway Ave, Maryville, Tennessee, 37804

Google Maps Updated: 19 May 2026
Authenticity Score: 68/100
About

This store is hit-or-miss. Some customers find the staff helpful and knowledgeable, while others report rude service and issues with online orders. It is a convenient spot for parts, but be prepared for inconsistent customer service.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
16
Lowest rating

We analyze 68 public reviews for Advance Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 45/100
Pro Tip

Call ahead to confirm stock before placing an online order.

Reliability: Low
Service: Variable
Pros & Cons

✓ What Works Well

  • Convenient location
  • Good selection of parts
  • Some helpful staff

✗ Areas to Improve

  • Rude customer service
  • Issues with online orders
  • Inconsistent knowledge
Frequently Asked Questions
  • Do you have this part in stock?
  • Why was my order cancelled?
  • Can you help me install this?
User Feedback

Hit or miss on service

Staff can be rude

Convenient for small parts