Advance Auto Parts
Automobile · Auto Body Shop

Advance Auto Parts

1705 Legion Rd, Chapel Hill, North Carolina, 27517

Google Maps Updated: 19 May 2026
Authenticity Score: 76/100
About

Carolinas Collision Center is a shop with a very divided reputation. Many customers have had excellent experiences, praising the professional staff, timely repairs, and high-quality work. However, there is a significant number of negative reviews citing poor communication, long delays, and even reports of vehicle damage or theft while on the premises. It seems to be a shop where your experience can vary greatly, so it's worth doing your research before choosing them.

Our Review Process
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Most Relevant
17
Newest
20
Highest rating
17
Lowest rating

We analyze 74 public reviews for Advance Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 60/100
Pro Tip

Always remove all valuables from your car before leaving it at any body shop, and consider taking photos of your car's condition upon drop-off.

Insurance Approved
Collision Repair
Pros & Cons

✓ What Works Well

  • High-quality body work
  • Professional and friendly staff
  • Timely repairs

✗ Areas to Improve

  • Poor communication
  • Long delays
  • Reports of vehicle damage/theft
Frequently Asked Questions
  • Do you work with insurance companies?
  • How long will the repair take?
  • Can I get a free estimate?
User Feedback

My car looks brand new again.

Communication was terrible.

Great experience, very professional.