Advance Auto Parts
Automobile · Auto Parts Store

Advance Auto Parts

1346 S Mayo Trail, Pikeville, Kentucky, 41501

Google Maps Updated: 19 May 2026
Authenticity Score: 60/100
About

This Advance Auto Parts location has a very mixed reputation. Some customers find the staff helpful and friendly, while others complain about poor customer service, incorrect parts, and unhelpful attitudes. It seems to be a hit-or-miss experience depending on who is working.

Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
18
Lowest rating

We analyze 67 public reviews for Advance Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

Double check your parts before leaving the store.

Online ordering
Well stocked
Pros & Cons

✓ What Works Well

  • Helpful staff
  • Good selection
  • Clean store

✗ Areas to Improve

  • Poor customer service
  • Incorrect parts
  • Unhelpful attitudes
Frequently Asked Questions
  • Are they helpful?
  • Do they have parts in stock?
  • Is the staff knowledgeable?
User Feedback

Hit or miss

Service needs improvement

Good selection