Advance Auto Parts
Automobile · Auto Parts Store

Advance Auto Parts

12 S Virginia Ave, Penns Grove, New Jersey, 08069

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

This auto parts store has a very mixed reputation. Some customers find the staff helpful and knowledgeable, while others report long wait times, poor customer service, and incorrect parts. The store's inventory management is also a point of contention, with some finding what they need and others being sent away empty-handed.

Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
16
Lowest rating

We analyze 67 public reviews for Advance Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 55/100
Pro Tip

Check online inventory before heading over to save time.

Inconsistent
Free Services
Pros & Cons

✓ What Works Well

  • Helpful staff (when available)
  • Good inventory (sometimes)
  • Free code reading

✗ Areas to Improve

  • Long wait times
  • Poor customer service
  • Incorrect parts
Frequently Asked Questions
  • Do they have the part in stock?
  • Why is the wait so long?
  • Can they test my battery?
User Feedback

Staff is hit or miss.

Always a long wait on the phone.

Good for quick parts if they have them.