Automobile · Auto Parts Store
Advance Auto Parts
110 N Vine St, Urbana, Illinois, 61802
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Updated: 19 May 2026
Authenticity Score: 72/100
About
Advance Auto Parts in Urbana has a very mixed reputation. Some customers love the helpful and knowledgeable staff, while others report rude behavior, poor customer service, and even inappropriate comments. It seems like the experience heavily depends on which employee you interact with. It's a convenient spot for parts, but the service quality is inconsistent.
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20
Highest rating
15
Lowest rating
We analyze 69 public reviews for Advance Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
60/100
Pro Tip
Check online for parts availability before visiting.
Auto parts
Battery installation
Pros & Cons
✓ What Works Well
- Convenient location
- Helpful staff (sometimes)
- Good inventory
✗ Areas to Improve
- Inconsistent customer service
- Rude behavior
- Wait times
Frequently Asked Questions
- Do they install batteries?
- Are they open on weekends?
- Can I trust their advice?
User Feedback
Some find the staff great.
Others have had very negative experiences.
Service quality is hit-or-miss.
Quick Info
- Category Automobile
- City Urbana
- State Illinois
- Postcode 61802
- Country United States
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