Advance Auto Parts
Automobile · Auto Parts Store

Advance Auto Parts

6125 Central Ave, Portage, Indiana, 46368

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Advance Auto Parts in Portage is generally seen as a helpful and reliable parts store. Customers appreciate the knowledgeable staff and the willingness to go the extra mile, such as helping with wiper blade installations. However, there are some reports of poor customer service, inconsistent knowledge, and issues with part availability. It's a good place for parts, but the experience can vary depending on the staff member you deal with.

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We analyze 65 public reviews for Advance Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 78/100
Transparency 72/100
Pro Tip

They offer online ordering with in-store pickup, which is a great way to save time and ensure parts are in stock.

Online ordering
Helpful staff
Pros & Cons

✓ What Works Well

  • Helpful and knowledgeable staff
  • Willingness to help with installations
  • Good selection of parts

✗ Areas to Improve

  • Occasional poor customer service
  • Inconsistent knowledge
  • Issues with part availability
Frequently Asked Questions
  • Do they help with installations?
  • Do they have parts in stock?
  • Are they honest about repair needs?
User Feedback

Great service, they helped me install my wipers.

Rude staff, will never go back.

Knowledgeable and helpful, my go-to parts store.