Advance Family and Cosmetic Dentistry
6830 Hospital Dr, STE 106, Baltimore, Maryland, 21237
This office receives high marks for its professional and thorough care, with many patients praising the dentist's expertise. However, there are significant complaints regarding the office manager and the front desk staff, with some patients describing them as rude and arrogant. It's a practice with great clinical care but significant administrative friction.
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If you have billing questions, try to speak directly with the dentist or a different staff member if possible.
✓ What Works Well
- Thorough and knowledgeable dentist
- Clean and modern office
- Good treatment planning
✗ Areas to Improve
- Rude and arrogant front desk staff
- Billing and insurance issues
- Hostile office environment
- Is the staff friendly?
- Do they accept my insurance?
- How do I handle billing disputes?
Great dentist, but the front desk is a nightmare.
Very thorough and professional.
Billing transparency is lacking.
- Category Health & Medical
- City Baltimore
- State Maryland
- Postcode 21237
- Country United States
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