4701 State Hwy K, O'Fallon, Missouri, 63368
Patients are generally happy with the surgical outcomes and the expertise of the doctors. However, the administrative staff and billing department receive frequent complaints for being rude and disorganized. While the medical care is often described as top-notch, the front-office experience can be a major source of stress for patients.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Get all billing estimates in writing before your procedure.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front office is a headache.
Surgery went well, but the billing was a mess.
Worth it for the medical care, but be prepared for poor service.