2014 Sandy Dr, State College, Pennsylvania, 16803
Patients are deeply divided. While many praise the hygienists for being gentle and thorough, the front desk staff and administrative processes are frequently described as rude, disorganized, and unhelpful. Several reviewers reported serious issues with billing, lack of communication, and poor handling of complex procedures like wisdom teeth removal. The clinical staff is often seen as skilled, but the overall experience is marred by poor management.
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If you have complex dental needs, seek a specialist rather than relying on this general practice.
✓ What Works Well
✗ Areas to Improve
Front desk needs a total overhaul.
Stick to cleanings, avoid complex work.
Billing is a nightmare.