Advanced Dermatology and Cosmetic Surgery - Clermont
1920 Don Wickham Dr, Ste 330, Clermont, Florida, 34711
Advanced Dermatology in Clermont receives mixed reviews. Many patients are very happy with the clinical care provided by specific providers like Dr. Rivera and Mandy Moore, noting their thoroughness and professionalism. However, there are frequent complaints about the office's administrative processes, including long wait times, difficulty reaching the office by phone, and billing issues. The practice seems to struggle with consistency in customer service.
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Use the online portal for scheduling to avoid the call center.
✓ What Works Well
- Highly skilled and thorough providers
- Professional and friendly medical staff
- Effective treatment plans
✗ Areas to Improve
- Poor administrative communication
- Long wait times for appointments
- Frequent billing and insurance issues
- Why can't I reach the office by phone?
- How do I resolve a billing error?
- Are they accepting my insurance?
Great medical care, but the office is disorganized.
Felt like a number, not a patient.
Billing practices are very frustrating.
- Category Health & Medical
- City Clermont
- State Florida
- Postcode 34711
- Country United States
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