101 Centennial St, H, La Plata, Maryland, 20646
Patients generally praise the medical providers for their knowledge and bedside manner. However, the administrative experience is a major pain point, with frequent complaints about long wait times, poor phone communication, and billing issues. The office environment is often described as professional, but the front desk staff receives mixed reviews.
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If you have billing questions, try to resolve them in person as phone support is often difficult to reach.
✓ What Works Well
✗ Areas to Improve
The doctor is amazing and knowledgeable.
The front desk staff is often rude.
I have been waiting for over an hour.