4834 Socialville-Foster Rd, Suite 20, Mason, Ohio, 45040
This dermatology practice is highly regarded for its medical expertise, particularly with Dr. Keoni Nguyen, who is praised for his honesty and thoroughness. Patients appreciate the efficient care and professional staff. However, there are significant complaints regarding administrative issues, including long wait times, billing disputes, and poor communication from the front desk.
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Patients recommend allowing extra time for appointments due to potential wait times and administrative delays.
✓ What Works Well
✗ Areas to Improve
Dr. Nguyen is straightforward and trustworthy
Staff needs better customer service training
Great for skin cancer screenings