Advanced Dermatology and Cosmetic Surgery - National Harbor
174 Waterfront St, Suite 200, Forest Heights, Maryland, 20745
Patients generally appreciate the medical expertise of the dermatologists, with many praising the effective treatment plans. However, the office management, particularly the call center and billing department, is a major source of frustration. Long wait times and aggressive automated reminders are frequently cited as negative aspects.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, try to visit in person, as the call center is often ineffective.
✓ What Works Well
- Knowledgeable doctors
- Effective treatment plans
- Beautiful office space
✗ Areas to Improve
- Poor office management
- Difficult to reach by phone
- Aggressive automated reminders
- Why is it so hard to get a human on the phone?
- Are the billing issues resolved?
Great doctors, but the office management is a nightmare.
The medical care is top-notch, but the administrative side is subpar.
I love the doctor, but the constant text reminders are harassment.
- Category Health & Medical
- City Forest Heights
- State Maryland
- Postcode 20745
- Country United States
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