Advanced Dermatology and Cosmetic Surgery - New Smyrna Beach
408 Palmetto St, New Smyrna Beach, Florida, 32168
Patients generally love the clinical staff, especially Amy Rutherford, for being thorough and kind. However, the administrative side is a total mess. Many people report being ignored, misquoted on billing, or sent to collections without notice. It is a classic case of great medical care ruined by poor office management.
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Always verify your insurance coverage and biopsy costs in writing before the procedure.
✓ What Works Well
- Excellent clinical care
- Thorough skin exams
- Friendly medical assistants
✗ Areas to Improve
- Nightmare billing department
- Unresponsive administrative staff
- Poor communication
- Why am I getting bills before insurance processes?
- Can I see a different provider?
Clinical staff is spot on
Billing is a headache
Communication is non-existent
- Category Health & Medical
- City New Smyrna Beach
- State Florida
- Postcode 32168
- Country United States
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