6100 Newport Rd, Ste 100, Portage, Michigan, 49002
Patients generally like the medical care provided by the PAs and doctors, often citing thorough exams and effective treatments. However, the front office staff frequently receives negative feedback for being rude or unhelpful. Administrative issues, such as insurance verification and scheduling, are common pain points.
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Always bring a physical copy of your insurance card to avoid potential verification issues at the front desk.
✓ What Works Well
✗ Areas to Improve
Paige is excellent and very thorough.
The front desk staff needs better training.
Great medical care, but the admin side is a headache.