900 Carillon Pkwy, #404, St. Petersburg, Florida, 33716
This dermatology practice has a mixed reputation. Many patients love Dr. Pena and the thorough care they receive, but there are significant complaints about billing, rude staff, and rushed appointments. It seems to be a high-volume practice where the experience can vary greatly depending on the provider and the specific staff member you interact with.
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Clarify all costs and insurance coverage before any procedure, even if it seems routine.
✓ What Works Well
✗ Areas to Improve
Dr. Pena is great, but the office staff is hit or miss.
Felt like a sales pitch.
Great care, but the admin side is frustrating.