Advanced DermCare
25 Tamarack Ave, Danbury, Connecticut, 06811
Advanced DermCare is a large practice with many highly skilled and compassionate dermatologists. Patients consistently praise the clinical care, thoroughness, and professionalism of the doctors. However, the administrative side—specifically billing, scheduling, and front-desk communication—is a major pain point for many. It is a high-quality medical practice that is currently struggling with operational and customer service consistency.
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✓ What Works Well
- Highly skilled and compassionate doctors
- Thorough skin examinations
- Efficient clinical care
✗ Areas to Improve
- Rude and disorganized front desk
- Billing and insurance issues
- Difficult to get appointments
- Do they accept my insurance?
- Why is it so hard to get a human on the phone?
Great doctors, but the office staff is a nightmare
Very thorough skin checks
Billing department is a headache
- Category Health & Medical
- City Danbury
- State Connecticut
- Postcode 06811
- Country United States
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