Advanced ENT & Allergy
140 Stonecrest Rd, empty, Shelbyville, Kentucky, 40065
Patients generally have a positive experience with the medical staff, noting their professionalism and thoroughness. However, there are recurring complaints about administrative issues, including long wait times, billing confusion, and difficulty reaching the office by phone. The clinical care is highly regarded, but the administrative side needs improvement.
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✓ What Works Well
- Professional and thorough medical staff
- Kind and empathetic providers
- Effective treatment plans
✗ Areas to Improve
- Long wait times
- Billing and insurance confusion
- Difficulty reaching the office by phone
- Why is the office visit so expensive?
- How can I reach someone by phone?
Great doctors, but the office is a headache.
Very thorough and kind.
Great experience, highly recommend.
- Category Health & Medical
- City Shelbyville
- State Kentucky
- Postcode 40065
- Country United States
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