Advanced ENT & Allergy
108 W Daisy Ln, New Albany, Indiana, 47150
Advanced ENT & Allergy in New Albany receives mixed reviews. Dr. Neumann is frequently praised for his bedside manner and thoroughness, making him a favorite among many patients. However, the practice faces criticism for its high-volume, 'factory-like' atmosphere, billing transparency issues, and occasional rudeness from front-desk staff. Patients who value efficiency often have a good experience, while those seeking a more personal, unhurried touch may feel frustrated.
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✓ What Works Well
- Dr. Neumann is highly skilled and personable
- Efficient processing and quick appointment availability
- Clean and modern facility
✗ Areas to Improve
- Aggressive billing and hidden fees
- Rushed appointments and impersonal service
- Rudeness from administrative staff
- Why am I being charged for a hearing test I didn't ask for?
- Is there a fee for using a debit card?
- Can I request a different doctor if I'm unhappy?
Great doctor, but the office feels like a money pit.
Efficient, but don't expect a long conversation.
Staff needs a lesson in basic customer service.
- Category Health & Medical
- City New Albany
- State Indiana
- Postcode 47150
- Country United States
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