11700 Mukilteo Speedway, Mukilteo, Washington, 98275
Patients appreciate the clinical expertise and thorough exams provided by the doctors, particularly Dr. Jackson. However, the practice is plagued by significant complaints regarding billing transparency and aggressive sales tactics for eyewear. While the eye care itself is often described as top-notch, the administrative side leaves many feeling frustrated and overcharged.
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Clarify exactly what your insurance covers before agreeing to any 'extra' imaging or tests during your exam.
✓ What Works Well
✗ Areas to Improve
Great clinical care, but watch out for the billing
Staff is friendly but the sales pressure is real
Excellent optometrists, poor administrative transparency