Advanced Eyecare of Orange County
3333 West Coast Hwy, Suite 201, Newport Beach, California, 92663
Dr. Doan is a highly skilled ophthalmologist who has saved the eyesight of many patients. However, the practice is plagued by administrative issues, including rude staff, billing errors, and poor communication. Patients are often left feeling frustrated by the front-end experience, even when the medical care itself is top-notch.
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Always double-check your billing statements and insurance claims immediately after your visit.
✓ What Works Well
- Excellent surgical outcomes
- Highly knowledgeable doctor
- Thorough examinations
✗ Areas to Improve
- Rude and dismissive staff
- Billing and insurance errors
- Difficult to schedule appointments
- Why was I billed for services not rendered?
- Is the staff always this rude?
She saved my eyesight, but the office is a nightmare.
Great doctor, but I'm finding a new practice.
The billing department is a total scam.
- Category Health & Medical
- City Newport Beach
- State California
- Postcode 92663
- Country United States
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