Advanced Family Dentistry & Braces
3415-A El Salido Pkwy, Cedar Park, Texas, 78613
Long-term patients generally love the care here, citing Dr. Gerhardt and the team as world-class. However, newer patients report frustration with aggressive sales tactics, unnecessary X-rays, and poor communication regarding insurance coverage. It seems the practice has shifted from a local favorite to a more corporate-feeling office.
We analyze 56 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are a new patient, be prepared for a thorough (and potentially expensive) initial exam that may focus on upselling.
✓ What Works Well
- Long-term patient loyalty
- Friendly and attentive staff
- Comprehensive services including ortho
✗ Areas to Improve
- Aggressive sales tactics
- Billing and insurance confusion
- Inconsistent communication
- Why am I being pushed for a deep cleaning?
- Is this procedure actually covered by my insurance?
The clinical work is great, but the front office is a challenge.
They push for expensive treatments that don't seem necessary.
Long-time patients are happy, but new patients feel like a number.
- Category Health & Medical
- City Cedar Park
- State Texas
- Postcode 78613
- Country United States
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