Advanced Family Smile Care P.C.
600 W Olney Ave, Philadelphia, Pennsylvania, 19120
This office receives polarized feedback. Many patients love the friendly front desk staff, specifically mentioning Mio, and find the dental work to be top-notch and professional. However, there are significant complaints regarding administrative issues, including insurance verification errors, long wait times, and poor communication from management.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for Mio at the front desk; she is frequently cited as the most helpful staff member for navigating paperwork.
✓ What Works Well
- Excellent front desk service
- Gentle and skilled dentist
- Clean and welcoming environment
✗ Areas to Improve
- Administrative and insurance issues
- Long wait times
- Inconsistent communication
- Do they accept my insurance?
- Why are the office hours inconsistent?
- How can I get my dental records?
The staff makes you feel like family.
Billing and insurance processes need improvement.
The dentist is great with anxious patients.
- Category Health & Medical
- City Philadelphia
- State Pennsylvania
- Postcode 19120
- Country United States
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