5245 US Hwy 98 N, empty, Lakeland, Florida, 33809
Advanced Internal Medicine Care in Lakeland receives mixed reviews. Many patients love their doctors, particularly Dr. Hernandez and Dr. Virella, for their compassion and thoroughness. However, there is a significant amount of frustration regarding the administrative staff, including poor communication, difficulty with referrals, and billing issues, which has led some patients to leave the practice.
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If you need a referral, follow up frequently and keep your own records to ensure the process moves forward.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office staff is a headache.
I love my doctor, but the billing is a nightmare.
Professional care, but administrative follow-up is lacking.