974 W Foothill Blvd, empty, Upland, California, 91786
This urgent care center has a very polarized reputation. Some patients find the staff and doctors to be incredibly helpful, kind, and efficient, while others report feeling dismissed, misdiagnosed, or treated rudely by the front desk. The reliance on nurse practitioners rather than MDs is a common point of frustration for those seeking more specialized care. It seems to be a hit-or-miss experience depending on the day and the staff on duty.
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If you have a complex medical issue, you might be better off at a primary care office or the ER, as this facility is best for basic urgent needs.
✓ What Works Well
✗ Areas to Improve
Hit or miss; depends on who you see.
The front desk staff really needs customer service training.
Good for quick tests, but not for complex issues.