Advanced Orthopedic & Spine Care
16255 S Harlem Ave, Tinley Park, Illinois, 60477
Advanced Orthopedic & Spine Care receives highly polarized feedback. While some patients praise Dr. Troy for his surgical skill and compassion, many others report a frustrating experience characterized by poor communication, long wait times, and aggressive billing practices. The administrative staff is frequently described as rude and disorganized, which significantly detracts from the overall quality of care.
We analyze 55 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Dr. Troy is a skilled surgeon
- Convenient on-site physical therapy
- Some staff members are helpful
✗ Areas to Improve
- Aggressive and confusing billing
- Rude and unprofessional front desk
- Poor communication and long wait times
- Why am I being billed for services I didn't authorize?
- How can I get a return call from the office?
Dr. Troy is great, but the office staff is a nightmare.
They seem more interested in money than patient care.
I felt like a number in an assembly line.
- Category Health & Medical
- City Tinley Park
- State Illinois
- Postcode 60477
- Country United States
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