Advanced Pulmonary & Critical Care of the Grand Valley
688 23 1/2 Rd, Suite 303, Grand Junction, Colorado, 81505
Patients generally have high praise for the medical care provided at this practice, particularly from Dr. Kumar and Dr. Woodson. The clinical staff is described as compassionate, thorough, and excellent at explaining complex conditions. However, there are recurring complaints about the administrative staff, with patients noting confusion, poor communication, and difficulty getting return calls. Despite these administrative frustrations, the quality of medical care keeps patients returning.
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If you have an urgent question, try to follow up via the patient portal or in person, as phone communication can be unreliable.
✓ What Works Well
- Skilled and caring doctors
- Thorough explanations
- Effective treatment plans
✗ Areas to Improve
- Poor administrative communication
- Difficulty reaching staff
- Occasional confusion
- Why is it so hard to get a return call?
- Are the doctors accepting new patients?
The doctors are top-notch, but the office staff needs help.
I feel heard and cared for here.
Great medical care, but the admin side is frustrating.
- Category Health & Medical
- City Grand Junction
- State Colorado
- Postcode 81505
- Country United States
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