Health & Medical · ENT & Specialty

Advanced Specialty Associates

13359 Isle Dr, Suite 1, Baxter, Minnesota, 56425

Google Maps Updated: 13 May 2026
Authenticity Score: 81/100
About

This clinic has a split reputation. Many patients praise the surgical skills and professionalism of Dr. Waters and Dr. Kraft, noting life-changing results. However, there is a significant number of negative reviews regarding administrative staff, billing issues, and perceived condescension from some providers, leading to a polarized experience.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
18
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 40/100
Pro Tip

The surgical outcomes are highly rated, but be prepared for potential administrative friction.

High surgical skill
Inconsistent admin
Pros & Cons

✓ What Works Well

  • Skilled surgeons
  • Professional clinical care
  • Good surgical outcomes

✗ Areas to Improve

  • Rude/condescending staff
  • Billing issues
  • Poor communication
Frequently Asked Questions
  • Is the staff professional?
  • Are they good for ENT issues?
User Feedback

Great surgeon, bad office staff.

Condescending and rude.

Life-changing results.

Location Details
Street: 13359 Isle Dr, Suite 1
Neighborhood: Baxter
City: Baxter
State: Minnesota
Postcode: 56425
Country: United States
Location
13359 Isle Dr Ste 1, Baxter, MN 56425
Quick Info
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