143 N Long Beach Rd, Suite 1, Rockville Centre, New York, 11570
This urology center is well-regarded for its medical expertise, with many patients praising the doctors' bedside manner and thoroughness. However, there are consistent complaints about administrative issues, including long wait times and poor communication regarding appointments and prescriptions. It is a practice where the clinical care is strong, but the office management needs improvement.
Follow up on all prescription requests and referrals yourself to ensure they are processed.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office is a mess.
Very professional, but the wait is long.
Great care, but poor admin.