Advanced Urology Institute - Oxford Ocala Office
12109 Co Rd 103, Suite 1, Oxford, Florida, 34484
Patients generally appreciate the clinical care provided by the doctors and nurse practitioners, often describing them as knowledgeable and kind. However, the administrative side of the practice is a major pain point, with frequent complaints about difficulty scheduling, poor communication, and billing issues. It is a classic case of good clinical care hampered by poor office management.
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✓ What Works Well
- Knowledgeable and kind providers
- Thorough explanations
- Professional clinical staff
✗ Areas to Improve
- Extremely difficult to reach by phone
- Billing and insurance errors
- Poor administrative follow-through
- Why can't I get a call back?
- Why was my referral lost?
- How do I get my records?
Great doctors, but the office is a mess.
Scheduling is a nightmare.
Clinical care is excellent.
- Category Health & Medical
- City Oxford
- State Florida
- Postcode 34484
- Country United States
