Advanced Urology
11660 Alpharetta Hwy, Building 700, Suite 700, Roswell, Georgia, 30076
Patients generally praise the medical expertise of the doctors, noting successful surgeries and clear explanations. However, the administrative side is a major pain point, with many reports of rude front-desk staff and frustrating billing issues. While the clinical care is often described as top-notch, the operational friction leaves many feeling like just another number. It is a mixed bag where the doctors shine but the office systems often fail.
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Request itemized bills immediately to avoid surprise charges months later.
✓ What Works Well
- Highly skilled and knowledgeable urologists
- Effective surgical outcomes
- Clear communication from medical providers
✗ Areas to Improve
- Rude and dismissive front desk staff
- Confusing and slow billing processes
- Difficulty reaching the office by phone
- Why is the billing system so slow?
- How do I get a follow-up appointment scheduled?
Doctors are spot on, but the admin team needs a reality check.
Great medical care, but the billing department is a total nightmare.
The staff makes a stressful situation even worse.
- Category Health & Medical
- City Roswell
- State Georgia
- Postcode 30076
- Country United States
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