2011 Corona Rd, Suite 201, Columbia, Missouri, 65203
Patients generally appreciate the clinical care provided by the doctors, but there is significant frustration with the administrative and optical departments. Issues with order fulfillment, communication, and billing are common. While the doctors are often seen as knowledgeable, the overall experience can be marred by poor service in the optical shop.
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If you order glasses, follow up frequently and get all promises in writing.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the optical shop is a nightmare.
Communication is non-existent.
Good care, but avoid the optical department.