Advantage Auto Glass & Trim Inc.
3414 State Rte 38, Lafayette, Indiana, 47905
Customers are split between praising the shop for being a budget-friendly, quick, and professional local spot and complaining about severe communication breakdowns. Many report saving hundreds compared to national chains, with some technicians earning high praise for their craftsmanship. However, others describe a frustrating experience with missed appointments, poor front-office attitude, and unresolved leaks. It seems like a hit-or-miss shop where the quality of the work depends heavily on who is handling the job. When they get it right, it is spot on, but when they miss, it is a total headache.
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Always confirm your appointment details via phone the day before to avoid being turned away due to scheduling glitches.
✓ What Works Well
- Significant cost savings over national chains
- Fast turnaround times for many customers
- Friendly and professional technicians
✗ Areas to Improve
- Inconsistent front-office communication
- Reports of missed appointments and scheduling errors
- Some complaints regarding unresolved leaks and property damage
- Do they offer mobile glass repair services?
- Is it better to pay upfront or after the service?
- How do they handle insurance claims?
Great bang for the buck compared to competitors.
Front desk staff can be dismissive or rude.
Work quality is excellent when the right technician is assigned.
- Category Automobile
- City Lafayette
- State Indiana
- Postcode 47905
- Country United States
