1020 Green Acres Rd, #15, Eugene, Oregon, 97408
This office receives high praise for its clinical staff, especially the hygienists who are described as gentle and informative. However, the administrative side is a major source of frustration, with many patients reporting long wait times, cancelled appointments, and difficulty reaching the office. It is a high-volume practice where the quality of care is often overshadowed by scheduling issues.
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If you have an urgent issue, try to visit in person if phone lines are busy, as the office is often overwhelmed.
✓ What Works Well
✗ Areas to Improve
Great hygienists, terrible scheduling
Impossible to get a hold of anyone
Good care if you can get in