Advantage Dental+
48 NE 11th St, Madras, Oregon, 97741
This dental office has a polarized reputation. Many patients praise the friendly, gentle, and professional staff, especially the hygienists. However, there are significant and frequent complaints about administrative issues, including difficulty reaching the office by phone, long wait times for appointments, and rigid policies that can be frustrating for patients. It is a place where the clinical care is often good, but the administrative experience is a major pain point.
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If you have trouble reaching them by phone, try visiting in person or using their online portal if available.
✓ What Works Well
- Friendly, gentle, and professional staff
- Good care for children and anxious patients
- Clean and comfortable office
✗ Areas to Improve
- Extremely difficult to reach by phone
- Long wait times for appointments
- Rigid and frustrating administrative policies
- Are you accepting new patients?
- Why can't I reach anyone by phone?
Great care, but the office is a mess
Friendly staff, but hard to schedule
Needs better front desk management
- Category Health & Medical
- City Madras
- State Oregon
- Postcode 97741
- Country United States
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